My Resume
Work
Experience
2020 - Present
Small Business Owner (GIZO BOTTLES)
Built strong rapport with customers and maintained meaningful contact after-sale to encourage future business.
2014 - 2020
Online Travel Agent
YUANDER BOY TRAVELS
Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings, and rental car reservations.
2013 - 2014
Administratvie Assistant
GOLDEN ACE RESOURCES
Reviewed and suggested improvements for a diverse range of documentation, including interoffice correspondence, reports, and presentations.
2009 - 2013
Administratvie Assistant
FERSAL INTERNATIONAL CORP.
Managed day-to-day operations for 50-units of different types (Condos, Apartments, Townhouses, and Commercial Space property with more than 50 occupants. And Administrative works.
2007 - 2009
Head Cashier / Customer Care
EXECUTIVE OPTICAL INC
Handled customer complaints and concerns promptly, escalating complex issues to the direct supervisor for a quick resolution.
2006 - 2007
Customer Sales Representative
SM Makati (Crissa Jeans Apparel)
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Service Crew
2006 - 2007
2004 - 2005
DUNKIN DONUTS (GFI)
MCDONALD'S
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Resolved customer complaints with urgency and positive action to satisfy guests and promote return visits.
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Interacted pleasantly with customers and warmly greeted patrons upon entrance to the store.
Education & Certificate
2021
Filipino Virtual Assistance | Surge Academy
Freelancing Course Certificate
2004 - 2009
University of Manila
BS Tourism Management
Skills
& Expertise
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Administrative task
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Social Media Management
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Project Management
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Email & Calendar Management
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Organization
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Web Research
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Travel Arrangement
VIRTUAL ASSISTANCE SERVICES
The VA Lab
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